Recover revenue from denied and unpaid claims
Denied claims, unpaid balances, and unresolved billing issues can impact revenue over time. Covault helps behavioral health practices identify what is causing problems and work toward resolution.
Experienced with the systems behavioral health practices use every day.
Get clarity on what's holding claims back
Denied claims and unpaid balances often stem from a combination of billing issues, missing information, payer requirements, or inconsistent follow-up. Covault helps identify what is causing delays and works toward resolution.
Not sure why claims are being denied?
We'll review your current situation and help identify where claims may be getting delayed, denied, or left unresolved.
Support for resolving denied and unpaid claims
Understand what's causing denials
Identify why claims are being delayed, denied, or left unresolved.
Prioritize what needs attention
Focus on claims with the greatest impact and recovery potential.
Work claims toward resolution
Address outstanding items and follow required payer processes.
Maintain visibility throughout
Understand progress, outcomes, and next steps.
“We knew claims were being denied, but we didn't have a clear understanding of why or what to do next. Covault helped us identify the issues, work through the backlog, and create a much clearer path forward.”
Practice Administrator
Behavioral Health Practice
What improves when billing issues are resolved
Recovered Revenue
Identify and recover revenue tied to unpaid or unresolved claims.
Fewer Outstanding Claims
Reduce aging balances and unresolved billing issues.
Greater Visibility
Understand what happened and where improvements are needed.
Less Time Spent Troubleshooting
Reduce the time spent chasing down billing problems internally.
A structured approach to resolving billing issues
Denials and unpaid claims are often symptoms of larger billing challenges. Covault helps practices identify what is happening, understand why it is happening, and create a plan for moving forward.
Behavioral health focused
Works within your existing systems
U.S.-based team
Consistent claim follow-through
Clear communication
Month-to-month engagement
Still have questions?
Why are claims being denied?
Denials can happen for many reasons, including missing information, payer requirements, credentialing issues, billing errors, and claim submission problems.
Can you review claims that have already been denied?
Yes. We can review denied claims and help identify opportunities for resolution.
Can you help recover unpaid claims?
Yes. We frequently work with practices to identify and address outstanding balances and unpaid claims.
How do I know if we need help?
If claims are being denied regularly, balances are aging, or visibility is limited, it may be worth reviewing your billing process.
Can this be done without changing billing providers?
Yes. Some practices engage Covault to address specific billing issues before making any larger decisions.
Talk with a behavioral health billing specialist
